Security reviews for camera-based workflows usually converge on a handful of concrete topics: where data lives, what leaves the device, who can see it, and how you prove it over time. Below are the five questions we hear most from Infosec teams—and how we think about answering them with architecture and controls, not slide decks.
1. Where is image processing performed—and can we keep data on the device?
Teams want to know whether frames or derived signals are sent to the cloud for inference, or evaluated on-device first. Edge-first designs reduce exposure: only what policy allows needs to traverse the network, and you can separate "quality check" from "long-term storage." Clarify the default path in your vendor's architecture and what toggles exist for stricter modes.
2. What exactly leaves the phone or vehicle, and how is it protected in transit?
Ask for an explicit data inventory: image bytes, thumbnails, embeddings, labels, confidence scores, device IDs, and timestamps. Each should map to encryption in transit (TLS), least-privilege APIs, and optional minimization (e.g. downsampling or redaction) before upload. If the answer is "everything goes to one bucket," push for segmentation and purpose-bound endpoints.
3. How are images stored, who can access them, and what is the retention story?
Infosec cares about encryption at rest, key management, role-based access, and whether operators can browse raw media without justification. Retention should be policy-driven—aligned to contracts and regulation—with deletion or anonymization paths you can audit. Request sample RBAC matrices and evidence of access logging, not just marketing claims.
4. How do you handle model updates, supply chain, and change management?
Image pipelines often include SDKs, model bundles, and remote configuration. Your team should ask how updates are signed, staged, and rolled back; how integrity is verified on device; and how third-party components are vetted. A mature vendor treats model artifacts like software dependencies: versioned, reviewed, and observable in production.
5. What audit evidence can we expect—SOC 2, logging, DPIAs, incident response?
Security leaders need artifacts that map to your risk register: SOC 2 (or equivalent) reports, subprocessors, data flow diagrams, DPIA templates, and incident notification SLAs. For image-heavy products, ask how abuse cases (e.g. policy bypass attempts) are detected and how customer-visible audit trails support disputes without over-exposing PII.
Why work with a SOC 2 certified quality control automation partner
Here's why working with a SOC 2 certified partner like Captur makes a significant difference:
1. Highest quality of services: A SOC 2 compliant partner has a clearly defined organizational structure with well-trained employees to develop and implement effective policies and procedures.
2. Trustworthy data security: Captur's SOC 2 compliance signifies our commitment to the American Institute of Certified Public Accountants (AICPA)'s Trust Services Criteria. We ensure that the highest levels of data security procedures are in place to safeguard your company's information and assets.
3. Risk awareness and mitigation: Captur's SOC 2 compliance reflects our high level of security awareness and our ability to effectively assess your business risks and implement relevant mitigation strategies.
4. Incident response and disaster recovery protocols: Our systems are tested frequently to maintain SOC 2 compliance, ensuring that your company's data is protected against unforeseen incidents.
5. Continuous improvements: Maintaining SOC 2 compliance requires staying updated with technological advancements. Captur leverages the latest AI innovations to provide quality services while ensuring continuous improvement.
About Captur
Captur is a quality control automation platform to help supply chains reduce the risk of churn as they scale. By using visual AI to verify compliance in real time, such as proof of delivery, Captur ensures every operation meets the highest standards.
Founded by Charlotte Bax in 2021, Captur has been deployed in companies across the micromobility, delivery, and vehicle inspection space within the US, European, and APAC markets.
